Request a return or exchange

Fill in the details below and our team will confirm your pickup within 24–48 hours.

Before you begin

Requests are accepted within 7 days of delivery. Items must be unused, unwashed and returned with all original tags and packaging intact. Innerwear, customised pieces and sale items are not eligible.


Please note: we do not offer cash refunds. Approved returns receive a store credit coupon for the exact amount you paid, which you can use on your next order.

What would you like to do

Your details

Same number used on the order
On your confirmation email, e.g. #1234
Six digits, for courier serviceability
Where our courier should collect the parcel

About your request

Only if your order had more than one item
Anything that helps us process this faster

Photos we need

Tag still attached
Tag still attachedClose-up of the brand tag, still stitched to the garment.
Full garment, laid flat
Full garment, laid flatThe whole piece in daylight, on a plain surface.
The issue, up close
The issue, up closeIf something is damaged or wrong, show it clearly.

Send us three photos on WhatsApp using the same number you entered above. Requests without photos take longer to approve.

Your details open in WhatsApp so you can attach photos.